Shipping policy

Shipping

Orders are typically processed and shipped within 1–5 business days. During periods of high demand or carrier delays, shipping may take one week or longer.

International orders may require additional processing time before shipment.

Once your order has shipped, you'll receive a confirmation email with your tracking information.

Damaged Items

If your order arrives damaged, please email bowification@gmail.com within 3 days of delivery with clear photo and/or video proof of the damage.

Eligible claims may qualify for a return or refund. In some cases, we may require the damaged item(s) to be returned before a refund or replacement is issued.

Lost, Stolen, or Incorrectly Addressed Packages

Once a package has been handed over to the shipping carrier, we are not responsible for packages that are lost, stolen, or delayed in transit.

We are also not responsible for orders shipped to an incorrect or invalid address provided at checkout. Please double-check your shipping information before placing your order.

Canadian Customers

Please note that import duties, taxes, and customs fees may be charged upon delivery. These charges are not included in our shipping fees and are the responsibility of the customer.

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